How Chatbot Integration Impacts Customer Engagement in E-Commerce (2025 Update)
How Chatbot Integration Impacts Customer Engagement in E-Commerce (2025 Update)
▍ 那就直接講重點:有差,而且差蠻多的
When I first played with e‑commerce chatbots around 2019, most of them felt… robotic. Like FAQ wrapped in a chat UI.
2025 feels different. The main s...