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EHEdith Herouxintechnicalaime.hashnode.dev·May 7 · 6 min read

AI in Modern Data Analytics: A Case Study in Customer Retention Transformation

When a mid-sized SaaS company's customer retention rate dropped from 92% to 87% over six months, leadership knew they had a problem. Their existing approach to churn prevention was reactive—account managers received notifications only when customers ...

STSurekha Techinsurekhatech.hashnode.dev·Sep 1, 2025 · 2 min read

Top 5 Proven Odoo Workflows That Boost Customer Retention

Customer retention is no longer just about delivering good service—it’s about being proactive, consistent, and personalized. With Odoo’s powerful workflow automation, businesses can design processes that not only prevent churn but also build long-ter...