Aug 23, 2025 · 3 min read · Personally, there are a couple of things I don’t like about gs.getProperty() .... The ServiceNow GlideSystem method gs.getProperty() is a frequently used function to store configurations outside of the code. This is best practice. It returns null i...
Join discussionAug 23, 2025 · 2 min read · One thing I often find myself doing is writing wrapper functions around GlideRecord to connect the application and the data model to the GlideRecord in a constant and reusable way. These wrapper functions (or ‘convenience’ functions) often take some ...
Join discussionSep 13, 2024 · 2 min read · Introduction Have you ever tried adding a Virtual Agent to your custom ServiceNow portal and felt it was more complicated than it should be? Don’t worry, you’re not alone! In this blog, I’ll walk you through the easy steps to get a Virtual Agent up a...
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