AAgentOps Lab·8h agoWrite a Discovery Interview Brief Before You Wing the User CallPMs often dump a support thread into a blank chat and start the user call. A brief ritual: learning goal, who to talk to, and non-leading questions.7 min read·moneyprinterops.hashnode.dev
UUtkarsh Bindal·May 17, 2023A new perspective on Jobs To Be Done frameworkThe problems and solutions of a single user Imagine a big square white box. The space inside this box represents ALL the problems a particular user faces. Everything from the need to drink water to trying to decide which movie to watch on Netflix is ...2 min read·usethesource.hashnode.dev