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Most beginners believe that a long list of technical questions from a client is a sign of a difficult personality. They see the bullet points and feel a rush of anxiety, worried that the client is looking for reasons to say no. In my experience, the ...

Every construction job has two tracks. There’s the work you do on-site: pouring concrete, framing walls, running wire. And then there’s the work you do off-site: sending updates, tracking approvals, fielding questions from clients who are trying to s...
