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I have been gone from the ServiceNow platform for the last year and a half. During that time, AI has officially moved from “interesting roadmap slide” to “thing ServiceNow developers are expected to understand, explain, and occasionally defend in mee...

Enterprises worldwide are crossing into a new era one defined by artificial intelligence at the very core of business. For CEOs, CTOs, and CXOs, this isn’t just a technology shift; it’s a leadership mandate. In 2025, the winners will be those who tre...
