Aug 20, 2025 · 11 min read · In the past few months, I’ve had many conversations with senior folks across a variety of MAMANG and similar companies. These are all UXR managers or senior ICs (L5 and up, largely L6-L8 if you’re familiar with those levels). I expected to hear a var...
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Jun 27, 2025 · 4 min read · Today I’m encouraging all readers of this newsletter / blog: send in an idea for Quant UX Con. I’m the chair of Quant UX Con and I’d like to demystify the Call for Presentations! First, if you’re wondering whether you can do it … you can! Quant UX Co...
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Jun 18, 2025 · 18 min read · [I write this reluctantly, because (1) AI is split into factions and this post may not change any minds; (2) it may upset some well-intentioned researchers. On the other hand, I’ve been asked and hope it is helpful.] There is widespread discussion of...
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May 18, 2025 · 2 min read · “A UI without UX is like a beautiful house with no doors.” When people think of UI/UX, they imagine stunning app interfaces or website mockups.But real UI/UX is more than that — it’s about making a product usable, lovable, and profitable. In fact, w...
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Mar 18, 2025 · 17 min read · This post is my attempt to make sense (largely for myself) of various trends and responses about AI / LLMs, and thematic disagreements that I observe among UX Researchers discussing LLMs. I structure the conversations I’ve recently had with UXRs abou...
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Mar 6, 2025 · 14 min read · Introduction I recently read comments from politicians that “college should prepare students for high paying jobs.” Without getting into politics, it left me wondering: what were the high-paying jobs when I went to college? In this post, I detail how...
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Oct 28, 2024 · 12 min read · Today’s post continues my examination of working with individual-level scores from choice modeling surveys, such as MaxDiff and Conjoint Analysis surveys. In this post, we’ll examine and visualize correlation patterns among the items. This also sets ...
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Oct 23, 2024 · 16 min read · Before jumping into today’s topic, I will highlight the previous post in case you missed it: guest author — and coauthor of the Quant UX book — Kerry Rodden discusses HEART metrics. It updates Kerry’s classic description of HEART with new reflections...
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Jun 20, 2024 · 11 min read · Introduction User experience (UX) research is a critical aspect of designing products that meet user needs and expectations. It involves systematically studying users to understand their behaviors, needs, and motivations through observations and feed...
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Mar 14, 2024 · 12 min read · I've been thinking about the past months of Tech layoffs and how some of them were unnecessarily traumatic. My take is this: many Tech companies intentionally promote emotional ties of being a "family." When employees feel like family, they perceive ...
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