Why Do Chatbots Fall Into The Hallucination Trap: How Chatbots Learn to Guess Instead of Admit 'I Don’t Know'?

Sep 21, 2025 · 3 min read · Chatbots sometimes provide answers that sound confident even when they are wrong. This phenomenon, known as the hallucination trap, occurs when models choose a guess over admitting uncertainty. In this post, we explain why this happens and what can b...